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Our fundamental policies are spelled out below. Placing an order with us indicates that you have read, understood and agree to the following:
Authorization to charge the customer. Placing an order through our web site represents your permission to us to bill and ship the items you order based on our policies. We do not require any further permission or clearance from you to charge your credit card via CC Avenue or other means of payment prior to shipping or warehousing, even if the final amount to be charged, including shipping fees, has not been confirmed to you. We will charge or bill you immediately for all in-stock items. Also, please note that as any business does, we expect our customers to make payments in a timely manner when their order is ready. If more than 2 days pass from the time we send a payment request or fail to receive payment within this time frame, then the order and all of the customer’s outstanding orders will be canceled, and their account(s) may be disabled. The payment link will also expire in 2 days. Customers who are having a temporary payment problem, we ask them to contact us at Cart & toons to work out a solution and avoid cancellation of their orders.
Shipping and Return Information: You agree to abide by our shipping and return policy. To read, please click here.
IMPORTANT NOTES ABOUT REFUNDS: Please note that we accept payments and provide refunds in Indian Rupee only. This means there may be discrepancies in the exact amount of your country’s currency refunded due to fluctuations in international currency exchange rates between the time of a payment and the time of a refund.
Please also note that Cart & toons does not cover any fees charged by your credit card company or CCAvenue when processing refunds. All such fees are the sole responsibility of the customer.
Cancellation policy: Once an item is shipped, returns are also possible as per our returns policy (see above).
Preorder cancellation policy: While we accept customer’s cancellations of all or part of their order at any time prior to payment processing (this can be done in My Account), we ask that you keep cancellations to a minimum by avoiding heat-of-the-moment orders and making sure that you really want something before you click the Add to Cart button. Overstocks due to customer cancellations affect our ability to offer great prices, so this is in everybody’s interest! We reserve the right to limit or close the accounts of customers who abuse the cancellation policy, or abandon shipable orders without submitting payment. Once an order is shipped, it cannot be cancelled, but can be returned as described above.
Problem Resolution: Cart & toons is committed to customer service and will promptly address any customer claims of shipping errors, damage, defects, missing items, etc. if we are contacted within 5 days of delivery at email@example.com. Under no circumstances should you ever contact your credit card company or CCAvenue to dispute charges from Cart & toons. We will solve all genuine customer service problems through refunds, reshipments, discounts or whatever else it takes to reach a fair solution to the problem, and that’s our promise! But it’s your job to tell us a problem that has occurred.
Product Descriptions. We always try to be as accurate as possible on our website. However, we do not warrant that product descriptions or other content of this site are accurate, complete, current, or error-free. If a product offered by us is not as described, your sole remedy is to return it in unused condition as described above, or to reach some other solution by contacting us at firstname.lastname@example.org . If you have any questions about the nature of an item that are not addressed on our website, you are responsible for asking them via above email prior to purchase. If you failed to ask us pre-purchase questions and the item is not what you expected, again, the only solution is a return as described above.
Your Account. If you use this site, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password. Your Cart&toons account is intended for your own use, and cannot be transferred to another person or entity. Orders cannot be transferred from one Cart & toons account to another. We reserve the right to refuse service, terminate accounts, remove or edit content, or cancel orders at our sole discretion.
System Manipulation. Any user found to be manipulating or attempting to manipulate any system feature or process, through any means of their own, third-party software, or any other method, may have their orders cancelled and their account (as well as any related accounts) locked or terminated without notice, at our sole discretion.
Copyright. All content included on this site, such as text, graphics, logos, button icons and images is the property of Cart & toons or its suppliers. Unauthorized copying or commercial use of this material will result in legal action.
Promotions. If a campaign on cartandtoons.com has rules that differ from these Terms & Conditions, the campaign’s rules will take precedence.